Everything about how we use your personal information on our site


This Privacy Statement describes how the owner of PlayOnLoop.com, Filippo Vicarelli manages personal information and respect your privacy. This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Privacy Policy.

All personal information (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that are collected and maintained will be subject to this Privacy Policy, as amended from time to time. To update your information and preferences, see the section entitled “Updating Your Personal Information and Privacy Preferences.”

PlayOnLoop.com (also referred as PlayOnLoop on website) is owned and run by one natural person Filippo Vicarelli and there is no legal distinction between the owner and the business entity (sole proprietorship).

Collection Of Personal Information

As a visitor to the Site, you can engage in many activities without providing any Personal Information.

However, when you register to use PlayOnLoop site and order products as a PlayOnLoop customer in order to provide the services to you, we may collect the following Personal Information from you:

  • Contact information such as your name, address and email address; and
  • Billing information such as VAT identification number (if customer lives in the European Union), company name, billing address of your company; and
  • Profile data, including your username and password, details about your purchases and the Content that you license from us.

Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

As is true of most websites, when you use the Site, PlayOnLoop or third party subprocessors contracted by PlayOnLoop (such as Google Analytics by Google Inc., Facebook Like button and social widgets by Facebook, Inc. and Twitter Tweet button and social widgets by Twitter, Inc.) may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. PlayOnLoop also uses such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.

Updating Your Personal Information And Privacy Preferences

Upon request PlayOnLoop will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at info@playonloop.com.

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. You may do so by contacting info@playonloop.com.

How Your Personal Information Is Used

PlayOnLoop collects your information in order to provide services to you, comply with our legal obligations. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. PlayOnLoop may use this information to:

  • Process your financial transactions.
  • Send you order confirmations.
  • Respond to customer service requests, technical support, questions and concerns.
  • Administer your account.
  • Send you requested product or service information.

We don’t provide tailored promotions and marketing offers, we don’t store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences.

In certain situations, PlayOnLoop may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on PlayOnLoop), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Information Sharing With Service Providers / Agents

PlayOnLoop uses one credit card processing company (PayPal Inc.) to bill you for our goods and services. To the best of our knowledge, this company do not retain, share, store or use personally identifiable information for any other purpose. PayPal privacy policy can be found at their website.

We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

Information Sharing With Service Providers / Agents

We will retain your information for as long as your account is active, your informationis needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at info@playonloop.com. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Choice / Opt Out

We don’t send email updates, newsletters and/or partner emails. For this reason we don’t give any choice to opt out of such communications. PlayOnLoop will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account.

Please note that PlayOnLoop is a music licensing business, the information in your account are needed to license our music to you. If you deactivate your account, you may lose your purchase history, access to download links and any proof that you obtained a license to use our music for your projects in the future. You will need to contact us at info@playonloop.com to request a copy of an old invoice.

Protection Of Your Personal Information

The Personal Information that you provide in connection with the use of the site is protected in several ways.

  • Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
  • Your Personal Information resides on secure servers that only selected PlayOnLoop personnel and contractors have access to via password.
  • Your Personal Information is encrypted whenever it is transmitted to PlayOnLoop using SSL (https) connection.
  • No Sensitive Information (such as credit card number) is asked during our registration or order process

We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our site, you can send email to us at info@playonloop.com.

Cookie And Tracking Technologies

The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.

Technologies such as: cookies, beacons, tags and scripts are used by PlayOnLoop, analytics services (such as Google Analytics by Google Inc.) and service to provide site features and functionality (such as Facebook Like button and social widgets by Facebook, Inc. and Twitter Tweet button and social widgets by Twitter, Inc.). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

  • A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user’s computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.
  • We partner with a third party (such as Google AdSense by Google Inc.) to either display advertising on our Free Download page only. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Children

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact info@playonloop.com to have the data removed and terminate the child’s account.

Privacy Complaints

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.

To the extent that PlayOnLoop’s processing of your Personal Data is subject to the EU General Data Protection Regulation, PlayOnLoop relies on its legitimate interests, described above, to process your data. If you have any questions or concerns, you may contact us by emailing info@playonloop.com.

PlayOnLoop takes its users’ privacy concerns seriously. If you believe that PlayOnLoop has not complied with this Privacy Policy with respect to your Personal Information or if you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact info@playonloop.com.

Updated: 20 May 2018