Help & FAQs

How to buy at PlayOnLoop?

• Step 1 : Browse music loops
After clicking Browse from the right menu, you’ll have access to the latest stock background music loops ordered by date. You can also browse the entire site by Category (i.e. Rock) or by Tag (i.e. Mysterious).
• Step 2 : Choose your music loop
Click the Add to Cart button for one or more music loops you like to download. Verify the Shopping Cart status in the sidebar, be sure to specify your nationality and if you are a private customer or not, and if everything is OK hit the checkout button.
• Step 3 : Complete your order
By checking out, your order will be safely processed through PayPal gateway and you will be asked for your account details to confirm the payment.
• Step 4 : Get your download link!
As soon as your order is processed by PayPal, you’ll be able to istantly download your music loops using the links sent to your e-mail address. You will have 3 downloads attempts available within 48 hours.

IMPORTANT: avoid the use of Download Managers, Download Optimizers, etc. as they do use more download sources at a time, possibly causing a decrease of your downloads attempts!
Use your browser default download feature instead.

Frequently Asked Questions

What are music loops and how do they work?
Why to choose a music loop instead of full-length music?
Why the music loop I downloaded doesn’t play seamlessly?
Do you have some free examples to download and test?
Why are you giving short loops away for free?
Why Premium loops are so cheap? Are they good enough for professional use?
Can I use music loops for anything I want?
Can I use your loops on video hosting sites such as YouTube, MySpace, Google Video, Megavideo, etc.?
Can I use your loops within my own music productions?
What I cannot do with your music loops?
I need to prove to the powers-that-be that the music is clear. Where’s my Royalty-free license?
What does short, medium, long mean?
About categories, tags and thumbnails. Can you explain more?
I need to extend, customize or have different versions of one of your loops, is this possible?
Can I get the exclusive use of your loops? How much does it cost?
How can I pay the music loops I buy?
Why am I asked for my nationality and about if I am a private customer or not before checking out?
I haven’t received any download link after the purchase. What I should do?
I don’t like the loop anymore or I think it doesn’t work correctly. Can I have my money back?
My browser detect an insecure connection during the checkout page. Is buying from PlayOnLoop safe?
The Audio Player is not showing!

• What are music loops and how do they work?
A music loop is a short piece of music, usually 10~40 seconds long, that can be played over and over again so it sounds like a never ending music track. Music loops are most commonly used for web sites, slideshows, videoclips, Flash presentations, videogames and more. PlayOnLoop provides high quality WAVE 44khz 16 bit files.
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• Why to choose a music loop instead of full-length music?
A music loop is the best way to add emotion to your own production istantly. You will never have to edit the track to find the most interesting part of music or simply avoid unwanted beginnings and endings. You can play loops over and over again so it sounds like a never ending music track. You will download and handle smaller files, perfect for online productions like websites or Flash presentations and games.
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• Why the music loop I downloaded doesn’t play seamlessly?
All PlayOnLoop loops have been cleverly produced to make them play completely seamlessly, without any little pause at the loop point. The problem may occurs if a bad playback method is used to playing the loop. Some programs such as Windows Media Player, RealPlayer, Quicktime Player are well known to add a little pause when playing back loops while Winamp doesn’t. Another possible problem may occur when converting the loop to MP3 format. A seamless loop cannot be stored in MP3 file format, because of a limitation in the file format itself. For example, to use my loops in a Flash application just import the WAV file (without converting it to MP3 first) and then use Flash’s built-in compression settings (found under File > Publish Settings) to convert it to MP3 format.
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• Do you have some free examples to download and test?
PlayOnLoop is offering free version of all the music loops and altough they have a reduced quality compared to the premium loops, they’ll give you the chance to quickly test how a music loop does work. Please, remember all the free loops are under the Creative Commons Attribution 3.0 license and PlayOnLoop must be credited if you use one or more free loops! Credit needs to be placed such that a person who wants to know where the music came from should have no difficulty in finding it.
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• Why are you giving short loops away for free?
So many reasons. The cost for me to share those short music loops for free is low, and the benefits are high. Plus, there are plenty of individuals, creative professionals, non-profits, schools, small businesses who want to have music – but can’t afford to clear copyrights from the existing systems that are set up. The only thing I ask in return is a credit link to the website.
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• Why Premium music loops are so cheap? Are they good enough for professional use?
All the music loops you find here are meant for both amateur and professional use. I understand a music loop for 15~20 $ is way too expensive for someone is just doing a slideshow or a Flash game and need to add some music. On the other hand, I can’t give them all for free because the price of the loops guarantees me the mantaining of this website (bandwith is precious!) and does encourage me to make always fresher music loops for you. Also, you can always check yourself if a music loop is the right choice for your production by downloading the free loops available for every music loop sold on PlayOnLoop!
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• Can I use music loops for anything I want?
I give you permission for all commercial and non-commercial uses. Including synchronization, products for sale or give away of unlimited copies, use on websites, internet video (YouTube, MySpace, Google Video, MetaCafe etc), corporate video/presentation, educational, commercial/shareware/freeware game, single location music-on-hold, trade show/presentation, podcast, student film and film festivals. You may sell up to unlimited physical products or downloadable products that contain the music loop but you must be sure to embed or encrypt it such that a person can’t take and use the music loop file you bought and which is licensed to you. You may broadcast the audio on local and regional radio/TV. Crediting PlayOnLoop in your production is appreciated.
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• Can I use your loops on video hosting sites such as YouTube, MySpace, Google Video, Megavideo, etc.?
Yes, you can! Crediting PlayOnLoop in your video is appreciated.
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• Can I use your loops within my own music productions?
No, these loops are not meant for music producers to use within their own compositions. If you are a singer, musician, producer you cannot buy my loops and add your own voice/instruments, and then treat that as your own music – this would mean creating derived musical works and is not allowed.
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• What I cannot do with your music loops?
You may not sell my loops or licensing through a web site, include them on a music CD for sale, or other means of trading in as a music product. You may not include my loops in a website template which is subsequently offered for sale to multiple end-users. You are not allowed to create derived works. You are however allowed to use my loops as background music and add your voice over them in your production (ie. audio book) – you have not created derived musical works.
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• I need to prove to the powers-that-be that the music is clear. Where’s my Royalty-free license?
Please download and print out the PlayOnLoop Royalty-free license plus the sale receipt you received at your e-mail address when you made the purchase of one or more Premium music loops. This will ensure you all the rights needed to use the Royalty-free music loops you bought.
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• What does short, medium, long mean?
If you decide to buy a Premium music loop, you basicly will get three different lengths of it: Short (0~15 seconds), Medium (15~30 seconds) and Long (30~45 seconds). For example you can use Short loops as ringtones or website background, Medium loops for slideshows or spot jingles and Long loops for video or videogames background music. Please note: the above reported lengths may vary depending on the beat of the music, I have choosen the best bit for each version!
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• About categories, tags and thumbnails. Can you explain more?
It’s very simple – categories identify the main genre of the music loop (eg. Rock or Jazz) and are a good place to start.
Once you entered on a main category you can see subcategories (eg. Lite Rock or Heavy Rock) that have a matched thumbnail photo that can help you to identify quickly.
Loop tags provide some more details such as the feeling of the loop (eg. Horror or Romantic).
Don’t forget about the Search field – it will look for keywords within the loop Title and Description.
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• I need to extend, customize or have different versions of one of your loops, is this possible?
Custom work option is only available to videogame developers at this time (in that case, contact me), but I’ve planned to extend and make a pricelist available to everyone in the near future.
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• Can I get the exclusive use of your loops? How much does it cost?
Currently I don’t sell exlusive licenses of any loop by removing it from the website.
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• How can I pay the music loops I buy?
I only accept PayPal at the moment. PayPal is the easiest, fastest and safest way for paying online with your credit card. If you don’t have a PayPal account, you can still use your Credit Card to pay through their website or click here to create a new account completely free.
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• Why am I asked for my nationality and about if I am a private customer or not before checking out?
PlayOnLoop does use express checkout system, this means you can buy without have to register/login. However I have to know a few more details for VAT Taxation and invoicing purpose, according to my country law. Be sure to declare your nationality according to your PayPal profile address.
I won’t use those personal details for anything else, I’m not trying to do any marketing research… I just make music! ;)
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• I haven’t received any download link after the purchase. What I should do?
Something unexpected is going on. Usually you should receive an e-mail containing your download link/s within minutes at your PayPal e-mail address. Be sure to check also your Spam folder, sometimes happened that e-mails sent from the system got filtered by some Anti-spam process because of the included download link/s. If you still are not able to find the e-mail within 12/24 hours past your purchase, do not hesitate to contact me, as a customer your messagge gets maximum priority.
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• I don’t like the loop anymore or I think it doesn’t work correctly. Can I have my money back?
Please understand that you have been able to 1) listen to the loop preview on this website and 2) download the free loop version to evaluate how the loop does work. Still, money refunds are possible within 10 days of the purchase date and a fee of $2.90 is applied for the aforementioned reasons and because you actually still own the loop.
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• My browser detect insecure content during the checkout page. Is buying from PlayOnLoop safe?
YES! Buying from PlayOnLoop is 100% safe because you actually do not enter any of your personal data or credit card number on my shopping cart! But it can happen that a standard warning is shown to you by your web browser, and it just means you are sending data from a Non HTTPS site to an HTTPS (with SSL certificate) site. In this case you’re going to send the shopping cart data from PlayOnLoop (http) to PayPal (https). Note that an SSL certificate is not a necessity for PlayOnLoop as actual payments ARE NOT processed on my website but on PayPal only (protected website), and the only transmitted data are titles, prices of the loops you are purchasing. So, buy with confidence.
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• The Audio Player is not showing!
Just make sure that you have the required minimum version of the Flash Player installed. Ensure that you don’t have a corrupt Flash Player by uninstalling the Flash Player using the Adobe uninstaller and by reinstalling the plug-in via the Adobe Flash Player installation page.
For Firefox users: do you have the Adblock extension installed? In Firefox 3, Adblock incorrectly blocks Flash content, even if your entire page is whitelisted. In this case just disable Flash block.
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